We do not charge a labor fee for devices that we cannot fix, even if we've spent hours troubleshooting! We don't believe in diagnostic fees or putting out repairs that we can't warranty, and therefore we don't offer a solution for every problem. If we can't fix your device, you'll be quoted no fix options which include:
We offer an industry-leading 3 months warranty on all board repairs. If your repair fails within the warranty period, we will either repair the device again, or issue a refund under no fix. We must see the device again in house to confirm and do failure analysis. We do not pay for return shipping to us, but we will pick up the shipping tab if the device has a bona fide warranty problem.